You are entitled to a full refund for the new order under the following conditions:
Guarantee of refund applies to all new paid plan orders (not free trial plans), except for orders paid with Bitcoin. We can not return funds for such orders.
To file a refund request, please open a support ticket or email [email protected].
Free Trial plans are not subject to refunds.
- Your request for a refund on paid plans is filed within 7 days from the date of order;
- Your account has not been temporarily blocked by us in connection with your violation of our terms of service delivery;
- Previously you did not claim the refund under this Policy.
- You are not under a Lifetime subscription.
- You signed up after this policy was in effect (2019-09-24)